Senior Epic Consultant
Overview
We are seeking an experienced Senior Epic Consultant with extensive expertise in Home Health, Hospice, and Inpatient (ClinDoc) modules. This role is ideal for a healthcare IT professional with deep functional and technical knowledge of Epic systems, proven experience supporting ongoing maintenance cycles, and a passion for optimizing clinical and operational workflows.
Key Responsibilities
- Lead design, build, testing, and optimization of Epic Home Health, Hospice, and Inpatient ClinDoc applications.
- Collaborate with clinical and operational stakeholders to analyze business processes and design scalable Epic solutions that enhance patient care and efficiency.
- Perform ongoing system maintenance, break/fix resolution, and quarterly Epic updates, ensuring minimal disruption to end users.
- Manage enhancement requests, change control processes, and system upgrades to align with evolving organizational and regulatory needs.
- Conduct workflow analysis, configuration, and testing for both existing and new functionality.
- Provide tier-3 application support, troubleshoot issues, and collaborate with Epic TS for complex problem resolution.
- Develop and maintain technical documentation, configuration decisions, and workflow standards.
- Mentor junior analysts and guide cross-functional teams through project lifecycles including design, testing, training, and go-live support.
- Partner with IT leadership to ensure Epic environments remain secure, compliant, and optimized for long-term sustainability.
Required Qualifications
- Bachelor’s degree in Information Technology, Healthcare Administration, or related field (required).
- 8+ years of Epic consulting or analyst experience, specifically within clinical and care delivery applications.
- Proven expertise in the following Epic modules:
- EpicCare Home Health – Patient care, scheduling, and billing for home-based services.
- EpicCare Hospice – Interdisciplinary documentation, compliance tracking, and end-of-life care workflows.
- EpicCare Inpatient / ClinDoc – Clinical documentation, order entry, and inpatient charting optimization.
- Demonstrated experience managing Epic quarterly releases, system updates, and enhancement request processes.
- Strong understanding of healthcare operations, clinical workflows, and data integrity standards.
- Excellent problem-solving skills and the ability to communicate effectively across technical and non-technical teams.
- Proven track record of success in fast-paced, multi-facility healthcare environments.
Preferred Certifications
- EpicCare Home Health Certification
- EpicCare Hospice Certification
- EpicCare Inpatient Clinical Documentation or Inpatient Orders Certification
- EpicCare Inpatient ClinDoc Certification
Preferred Skills
- Experience with interoperability standards (HL7, FHIR) and Epic integrations with external systems.
- Prior background in healthcare delivery, nursing, or clinical informatics strongly preferred.
- Experience leading optimization, upgrade, or expansion projects across multi-site healthcare organizations.