Lead Credit and Collections Analyst, where you'll manage a portfolio of customers while leading strategic projects, credit reporting, policy administration, and credit limit reviews. Bring your innovative mindset to transform our Credit & Collections processes, leverage AI-driven solutions, and deliver smarter decisions that improve cash flow and business performance.
Responsibilities
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- Evaluate the financial status of potential or existing customers, using internal and external data. Recommend a level of exposure that balances revenue growth and financial risk. Must have experience analyzing annual financial statements and approving high dollar credit limits.
- Continually evaluate customer exposure against credit limits, utilizing historical payment data, external data, and other financial information.
- Backup for weekly and monthly reporting with key performance indicators for each of our key businesses, as well as, for the Total Company.
- Utilize technology, including AI, to create process improvements, improve reporting and support the department initiatives.
- Monitor outstanding receivables and DSO utilizing multiple ERP’s and supporting systems. Focus on delinquent invoices and other opportunities that are apparent by continually analyzing the assigned portfolio.
- Assist and Back Up the Credit and Collections Manager and other team members as needed (approvals, customer follow ups, projects, etc.)
- Build and maintain relationships with internal support teams: Sales, Billing, Branch support staff, Legal, and AR team members to drive timely processing of customer payments.
- Develop cross-training programs to eliminate single points of failure and ensure business continuity.
Qualifications
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Bachelor’s degree in Accounting, Finance, or related field with 5 years of increasing responsibility within AR, Credit and Collection roles OR High School Degree with 9+ years of experience in AR, Credit and Collections
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Results oriented with strong analytical and problem-solving abilities.
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Able to think strategically and out of the box.
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Ability to see the larger picture and communicate vision, goals, and scopes that are larger than this position’s responsibilities.
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Demonstrated ability and passion for mentoring, training, and coaching others.
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Excellent organizational skills, detail-oriented, and thorough.
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Strong proficiency with Microsoft Office Suite required with preferred knowledge of advanced Microsoft Excel functions.
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Ability to simultaneously manage competing priorities and projects.
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Excellent communication skills with a sharp customer focus.
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Experience with financial ERP systems, Oracle, Microsoft Dynamics or SAP preferred.
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System implementation experience a plus (ERP / collections modules / 3rd party portals such as Ariba).
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People management experience a plus (potential to be promoted to supervisor in future).